Your satisfaction is our priority. If you are not completely satisfied with your purchase, here are our conditions:
- Return period: You have 30 days after receipt to contact us.
Product condition: The product must be in its original packaging, unopened and unused. - Procedure: Contact our customer service department via the Contact page, indicating your order number.
- Refund: Once the return is received and inspected, the refund will be processed within 5 to 10 business days to your original payment method.
- Return shipping costs: Return shipping costs are the responsibility of the customer, except in the case of a defective product or an error on our part.
See our Returns & Refunds policy page.